About Wilro Tours
I am writing to say thank you for the service of your staff
member Pastor, who drove us on our tours in
Johannesburg. He was very personable and
knowledgeable and made us feel at home. He was not opposed to the
occasional Nandos stop-off either, for hungry tummies. Please do
pass along our regards to him.
Our other driver Pat, who took us to the airport
on our last day. Though our time with him was short, he had a great
personality and we chatted with him right up until we checked in at
the airport. Please do extend our thanks to him.
Khaleel Seecharan, July 2016
Just a quick note to say thank you so much for helping with the
Mejri party visa issue. Your team were very helpful and most
efficient. A professional service, and my clients are now enjoying
Alex Simon, African Welcome Safaris, Cape Town, July 2016
I wanted to let you know that my client who you did services for
a couple of months ago was full of praises for Wilro's services.
She wanted to make sure I conveyed to you how superb all the
arrangements were carried out and the attention to detail and
promptness at all times was impeccable. Of course I was very
pleased to hear that and we thank you for your continued excellent
Tanya Jackson, African Classic Encounters, USA, July 2016
We wanted to convey to you how wonderful ouir Jo'burg guide
Itumeleng was for the 5 hour Go-as-you-Please. He was
wonderful and very informative and friendly and we felt well taken
care of and safe at all times. It was a wonderful way to end
the time in SA.
Garvin Family, USA, June 2016
I would like to pass on a very special "thank you" to your guide
Life Masuku, he was really helpful and professional and I really
appreciated his help with the bags and flight issue at Johannesburg
Mindy Siegel, USA, June 2016
We recently visited South Africa for the first time and all
airport transfers plus a full day tour of Johannesburg was
organised by your company. We were very happy with every aspect of
your service. Each representative was there early and each were
very efficient, polite and knowledgeable.
We wanted to make particular reference to Siphiwe. He was our
tour guide on 8 June for a full day tour of Johannesburg. Siphiwe
was extremely knowledgeable and was happy to share his
Cathy and Paul Wills, June 2016
knowledge and explain complex history and concepts in a simple and
powerful way. We were very comfortable with him and felt we could
ask him any question. He had an answer for everything from the
history, the economy, the political situation to current social
trends, Siphiwe knew it all! He is definitely a fine asset to your
company and we were very impressed with him.
Thank you for a great trip and great service. The entire
experience with Wilro Tours was FIVE STAR service. I learned
about Wilro through an internet search. I contacted Wilro and
three other transfer/tour services with some tour ideas and airport
transfers and requested a quote. Wilro replied promptly with
a detailed spreadsheet with comparable cost for each day tour and
transfer. I made several changes that were promptly and clearly
addresses by the reservations assistant.
Upon arrival at Johannesburg airport, our driver Linda was
waiting for us at arrivals with a clearly marked sign. Day two our
driver Itumeleng was on time and escorted us to our requested
destinations for a Jo'burg day tour. He vigilantly took
charge to make adjustments for our safety during the trip, due to
some street protests that stopped the city traffic. Day three
Itumeleng picked us up for a day trip to the Pilanesberg Game Park.
We had a full day and had some great sights. The last transfer to
another hotel we had a very nice driver Tefo, for a two hour ride
that offered some great insight to the culture of South Africa,
great and pleasant conversations.
The last pick-up was where Wilro exceeded expectations.
Our transfer driver Thabelo arrived at our hotel, which was 2.5
hours from the airport. The hotel front desk clerk insisted
that we had already left and told him he could leave without us.
The Wilro driver would not leave the hotel until he had spoken with
me. We were having lunch at the hotel and had not left the
hotel and would have been stranded and possibly missed our return
flight if he had not been so insistent on finding me. We arrived
safely and early for our return flight.
I would recommend your service to anyone traveling to
Jo'burg. The drivers and guides are OUTSTANDING! Thank you
for a fun and safe trip!
Mike & Sue Burns and Ken Wolf, May 2016
We were in Johannesburg on April 17 and 18, as the last stop on
our 5 country visit to East and South Africa. Our tour was
organized by Kensington Tours. S'busiso Sokhela met us at the
airport about 2:00pm on Sunday. We immediately liked him and knew
that he was knowledgable and interested in providing us with a
great experience. We told him we wanted to learn as much as
possible about people, culture and history. He immediately began to
share so much with us, as he gave us an overview tour of
Johannesburg and Soweto. By the time he delivered us to our hotel
we knew we wanted him to be our driver on Monday and he arranged to
pick us up an hour early so we could spend more time at
Constitution Hill and the Apartheid Museum before going to the
airpot. S'Bu exceeded our hopes and expectations as we learned
about South Africa and its people, history and culture. Thank you
S'Bu for an extraordinary visit to your country and city. We
appreciate the information and time he gave us to learn and
understand. We are honored to have met S'Bu and to share time with
him. Thank you!
Trudy Mitchell, April 2016
Dear Tefo Legobate, In speaking for Vera and myself I do not
want to miss the opportunity to acknowledge someone like you. We
have rarely if ever encountered the level of professionalism,
kindness and generosity of spirit that we received from you.
Meeting someone such as yourself fills me with hope for the future
of humanity. You were a big part of making this a very special day
for us. Thank you!
Ellis Bloch and Vera Pienknagura, September 2015
I wanted to drop you a note to let you know that we have found
Thabelo to be an outstanding guide. We have really appreciated his
attention, knowledge and warm, friendly spirit. My compliments on
employing such an excellent person! He is wonderful, and that also
speaks highly of your company.
Michele Andrus Dill, Senior Editor, Alaska Airlines Magazine, USA, August 2015
My family has just returned
from a lengthy trip throughout Southern Africa, which included a
tour of Soweto by your company. The purpose of this letter is to
inform you of how pleased we were with our tour guide, Linda Ndaba.
He was very professional, yet friendly, and always accommodating to
our requests. In addition, he is very intelligent and knowledgeable
of South Africa, which made for a highly pleasurable experience. It
is apparent that he must be a highly valued employee of your
company with a very bright future.
We have other friends who are considering trips to
Southern Africa and we have recommended use of your agency. Please
pass along our feelings of gratitude to Mr Ndaba for his role in
our successful vacation to Southern Africa and specifically for a
memorable experience through Soweto.
Thomas M. Ball & Family, USA, August 2015
Our guides have been tremendous. Jacob
Rallele did a wonderful job at the Apartheid Museum. He was born in
Soweto and lived the troubles. It was intense and
JoAnn Spink & Mike Ripke, USA, August 2015
I have been on several trips to other countries and your guide
Siphiwe has by far been the best tour guide I have had! He not only
drives safely and is well versed in the history and present of
Johannesburg and the surrounding areas, but he has a wonderful
personality and excellent people skills. He took good care of us
for 4 days! We felt safe and secure and comfortable and were very
pleased he was our guide for all the days. I thank Siphiwe
personally and professionally and wish him the best!
Charles Alan Melton (Alan), July 2015
Peggy and I would like to commend one of your driver-guides who
introduced himself as "Life" and who picked us up from African Rock
hotel for a tour of the Apartheid Museum and Soweto. He came with
us into the museum, and his presence and comments made the
experience vastly more complete than would ever have been the case
if we had been on our own. Similarly, our tour of Soweto, his home
district, seen through a resident's eyes, was equally a more
comprehensive view. We value his company during those few hours and
wish you to know what a wonderful experience he provided. Thank
Carl Zettelmeyer, July 2015
My family and I just returned from a trip to Johannesburg and
South Africa. We were very fortunate to have had Thabelo as our
driver for most of our transfers to/from the airport and guide for
all of our Jo'burg tours. He was knowledgable, always timely, had a
wonderful temperament and was gentle with my elderly mother who
joined us for the tours. He should be highly commended for his
wonderful attitude and work ethic. An excellent representative for
Trevor Lissoos, June 2015
We would like to thank you for the opportunity to experience
your professional and excellent service. Siphiwe is a walking
encyclopaedia, and the Soweto tour very memorable and interesting.
We can now sell this and other tours with utmost
Pieter Kerkhof & Marcella Kemperman, Sable Tours, The Netherlands, June 2015
I wanted to say thank you again for accommodating our request
and mention that both Thabelo and Emmanuel did an absolutely
amazing job. I didn't expect anything less, but I personally have
never been guided by your staff. They are not only very
knowledgeable, but tell such a beautiful, clear story. I really
learnt so much from them both and my clients loved them. Please
pass on my most sincere thanks and appreciation to both of them.
Along with your team, your operations are spot on in every possible
way. Thank you so much for consistently providing top class
Debbie de Villiers, Director, Terra Nova DMC, Cape Town, February 2015
I want to thank Wilro Tours and our guide Siphiwe, we had a
wonderful time exploring our "old" hometown…. So glad I took the
time and "made" everyone come and experience it!! I feel much more
up to date and better informed and also better equipped to advise.
The fact that we had a fantastic time and Siphiwe was wonderful, is
a given. Also of course, great vehicle, professional Meet and
Greet, water,…. Everything I know and expect and appreciate from
you guys! Thank you!!
Manuela Clack, Free Spirit DMC, Cape Town, February 2015
We were recently in South Africa for the first time and our
agent had arranged for us to be collected from Sun City, plus to
have a half day tour of Jo'burg. Emmanuel, Joel and Victor are a
credit to your company. Their courtesy, knowledge, driving skills
and delightful personalities made our trip so wonderful. We hope
one day to return and will definitely be in touch.
Kay & Alex Ostermayer, Australia, January 2015
We had an amazing tour today, S'busiso was an excellent guide
and we learnt a lot and got to see the Apartheid Museum which was
great. Thanks again.
Oscar and Sophie Oberg, January 2015
The tour company and guide in Johannesburg were terrific.
They were quite accomodating and helpful when our luggage
did not arrive from Addis Ababa. The tours of Soweto,
Apartheid Museum and Cradle of Humankind and the caves, were
all very interesting. We added a cultural music and dance
program as well that was delightful.
Dean Green & Janio Lobos, December 2014
Our guide in Johannesburg was S'busiso and
he was absolutely outstanding in every way. From
courtesy to detailed and timely explanations, he should be
commended for his excellence. We enjoyed being with him very
much, he was stellar.
Leon & Marilyn Lieberman, USA, October 2014
Both Vic Falls and Joburg were great . Special
mention for our Wilro Tours guide Jacob Rallele who did a wonderful
job , sharing tremendous knowledge about his country. He was
a real gentleman. Can you please pass on our appreciation to
Christine Maassen, October 2014
Our tour of Soweto and Johannesburg was excellent.
Our guide Emmanuel was really knowledgeable and showed us so
much. We were very surprised by what we saw especially in
Soweto as it was a real eye-opener. We were expecting only
shanties, but instead saw some very impressive homes and many more
being erected by the government to house those in poor
accommodation. I'm very glad we took this tour as our fellow
travellers couldn't believe the photos we showed them.
Helen Jackson and Kerrie McDonagh, September 2014
We were very impressed with Joel, our driver/guide in
Jo'burg, I told him we would pass on our recommendations.
Very nice, very knowledgeable, and we loved his compressed tour of
Soweto. We are so glad we decided to take in the Apartheid
Museum and Liliesleaf as well.
Keces family, September 2014
Jacob Rallele of Wilro Tours was outstanding, thank you.
He was one of the best guides I had.
Achilles Rodighiero, September 2014
We took a day tour of Johannesburg on August 17th.
Our guide was Linda and I wanted to send him a huge thank
you. I left my sunglasses in his car and he went out of
his way to return to the airport and leave the glasses with Air
France, which in turn gave them to me as I was boarding the
flight. I'm so impressed with his service and
initiative. It reflects so well not just on him, but on Wilro
Tours. I am so grateful.
Teresa Curran Mitchell, August 2014
We had the pleasure of a driving tour of Johannesburg on
Saturday August 23rd with Patrick. We booked this on our
last day in the US before heading to SA and had thought it was a
day with a driver. We learned upon arrival that one person
was booked (not 2) and what was booked was a city tour of
Johannesburg with a trip to the top of a downtown tower. Patrick
quickly resolved all issues/misunderstandings, and we throughly
enjoyed a tour of Soweto and the Apartheid museum. He left us
with much to research and think about! Please pass along our
thanks to Patrick.
Lisa & Kirk McNew, USA, August 2014
Thabelo was our family's tour guide in Jo'burg on August 3
& 4. We wanted to let you know that he did a fantastic
job introducing us to the city and his personal guiding in the
Apartheid Museum. He is very knowledgeable and articulate,
please be aware of his professionalism.
Wirshba family, August 2014
Our guide in Johannesburg was unbelievable. His love for
Soweto really made the tour come alive. He was so proud of his city
that it made the tour unbelievable. I would highly recommend you
continue to outsource your Johannesburg tours to Wilro
Steven Bratek & Carol Klein, May 2014
Thank you so much to Wilro for all your assistance over
the last two and a half days. Robert was an amazing guide with a
lot of knowledge, pride and passion.
Abercrombie & Kent Southern Africa, May 2014
I would like to commend you for the promptness,
cleanliness and knowledge of your driver/guides when we did some
touring with you last week in Johannasburg. Our guide was
extemely accomodating and took very special care of me as I have to
use a walker and cane. My brother, sister-in-law and I along
with two other friends enjoyed our stay in South Africa.
Thank you, our trip would not have been the same without having
done the tours.
Barbara Creager, May 2014
The recent trip to South Africa was most enjoyable and Wilro
Tours did a splendid job. The success of this tour was no doubt due
to our guide Mr Thokozani Mdluli, who guided the five of us on all
three tours and his knowledge of the areas we traversed was second
to none. Thokozani took special care of my 79 year old sister, who
was on a walking frame and this allowed her to take her time and
enjoy every moment of a country she never dreamed she would
Thokozani's driving skills, product knowledge, enthusiasm,
politeness, excellent time keeping skills and joy to be with, made
this a trip to remember.
Wayne Drake, Australia, May 2014
My friend Patti O'Neill and I were lucky enough to have
Thokozani as our tour guide last Thursday 8 May in
Johannesburg. He was a fantastic guide. His
knowledge of the history, culture, social structure, people, and
politics of the city, country and it's neighbors added considerable
value to our too brief stay. He is an extremely professional,
polite, courteous, funny and attentive guide. He did a wonderful
job imparting information in true dialogue with us and our areas of
interest. He is an excellent ambassador for
Laurie Bernhard & Patti O'Neill, USA, May 2014
We have just returned to Holland and we hope you can send
these pictures to your guide Tefo, who so kindly guided us through
Johannesburg two weeks ago. We want to thank him for his wonderful
and kind assistance and compliment your organization for the
openness and helpfulness! Our experience in Johannesburg was
absolutely amazing, thanks also to Tefo!
Belinda D'Alba & Marianne Hageman, Netherlands, April 2014
My two clients who are out with your guide Ali on a Soweto tour
today have just called me to say they have the very best guide
EVER! They are Australians who left South Africa some 44 years ago
and have never been back since! They said that already they have
had the most exceptional morning and have learned more from him in
these few hours than they could have believed and they are so
delighted with his knowledge and helpfulness.
Judith & David Naar, Australia, April 2014
Thanks for everything. It was a great tour with a
wonderful driver/guide. Will recommend your tour company to my
friends in Australia.
Melanie Baskin, Australia, April 2014
"Our guide to take us to the museum was incredible. Siphiwe was
so easy to talk to and was very interesting. He shared many things
that helped us to better understand things that were happening in
South Africa from politics to the people.
He also took us to Soweto, where he actually lives and drove us
through the various areas - upper class and middle class - and
explained various things to us about its history and its people. He
also brought us to where the children had been massacred during the
apartheid and showed us the homes of Nelson Mandela and Desmond
Tutu. Very moving. So again, high marks.
Additionally that night he came back to transport us to the
airport. He actually came in with us into the airport and had our
bags wrapped and made sure we were all set before departing. Please
let his management know this and I would highly recommend you keep
using this company for your future guests."
Eric Anderson & Jan Frost, March 2014
I wanted to thank you once again for a great service
offered by your team when I travelled to Botswana in late
February/early March. Your team as always were on time, friendly,
professional and a credit to your company - Thokozani took me to
the airport and S'busiso, who transferred me back home.
Tina Kennedy, Wilderness Safaris, Johannesburg, March 2014
I just wanted to send a short email. We, Philadelphia Zoo
docents, arranged through Premier Tours in Philadelphia,
Pennsylvania, USA, used your company for transport while in South
Africa. All of your drivers were terrific. They
were always early for our pick-ups and provided water if we
desired, were knowledgeable and fun. Our comfort and needs were
foremost in their minds.
We always had lots of questions on animals, the city and
areas through which we drove. Each gentleman never lacked for
information to answer our questions.
Philadelphia Zoo group, USA, March 2014
Please thank them for being so terrific. I know it is their
job, but they managed to make us feel special.
I am writing to thank you and your company and to commend
and congratulate your employee Robert Modise, who expertly guided
us around Jo'burg last Saturday and Sunday.
Robert was exceedingly knowledgeable about all aspects of the
tour and the many sights he took us to, as well as being
exceedingly polite, friendly and amiable at all times. In short, he
was the consummate professional and went above and beyond for us.
In so doing, he gave us a truly wonderful and memorable
Lindsay Johns, United Kingdom, March 2014
As I am sure you already know, he is an utter credit to your
company and you are very lucky to have him in your
employ. Thank you again for giving us such a
fantastic guide for our time in Jo'burg.
"The tour was informative, emotional, dramatic, upsetting, at
times unfathomable. I learned so much from my excellent and
enthusiastic guide, I could not have wished for more. He
looked after me and encouraged me at every step to ensure I
made the most of the opportunity."
Nicky Belman, January 2014
"This is just to say a BIG THANK YOU on behalf of my
mom - the transfer and service were impeccable and very comfortable
for her. She has arrived safely and with no discomfort at all!"
Lorraine Potter, Safari Destinations, Botswana, January 2014
"Thought I should just let you know that the shuttle to Sun City
was very good, but the one on return was excellent. The drivers
name was Emannuel and besides being on time, he was an absolute
pleasure to be with and a really interesting person. You might just
mention to Wilro that they have excellent drivers but Emmanuel was
Mr Saville Penkin, January 2014
"We want to thank you directly for the warm airport welcome,
efficient support and clever tourist guide in Johannesburg on
November 30th and December 1st. Efficiency, speed, customer focus,
smiles... We will remember for a long time all these
Guy and Mireille Claveau, France, December 2013
"Our "art guide" was Joel Tangai, from Wilro Tours. He had
some suggestions of places to visit; he was able to
effectively get us where we wanted to go; accompanied us through
the museums, which facilitated our time there; was very
informative, an excellent host, well spoken, thoughtful, and smart.
If we returned to Johannesburg and needed a guide we would want to
Zelma & Phil Long, USA, December 2013
"The transfers from Tau Game Lodge to Sun City and Sun City to
Johannesburg airport were very good and when I rang to change our
pick up time to the airport, they were most accommodating."
Kevin and Nola Maughan, Australia, November 2013
"The standard of service from Thokozani was exceptional - he
arrived early, was extremely well mannered, an excellent driver and
well spoken. Most definitely when booking transfers, I would
highly recommend Thokozani. My clients were very impressed and
remarked to me that their friends in Australia, whom I had booked
with Wilro, had also complimented the service. Wilro has my
vote for on-going outstanding service!"
Allison Kennedy, Game Lodge Destinations, Johannesburg, November 2013
"Very nice and friendly guide"
Thomas Roemer, Switzerland, September 2011
"Wonderful service!! Thank you."
Wihardja family, Singapore, August 2011
"thank you for wonderful service. We arrived six weeks ago and
have been so well treated by our tour company staff at all times,
especially with Wilro Tours"
Chris & Margaret Burcher, Australia, August 2011
"Very professional, knowledgeable and friendly!"
Chris Swindal, USA, August 2011
"The best service ever!! Thank you."
Wendy & David Ince, England, UK, August 2011
"Excellent transfer service"
Howard Davis, USA, August 2011
"Ali was very knowledgeable and pasionate about South africa. We
felt that he really wanted to teach us and we learned a lot. We
enjoyed spending time with him."
Dana Nickel, USA, July 2011
"David helped us make a quick international flight with a smile on
his face and a caring spirit. Even when SAA's ticket agent was not
very helpful, David stayed right by our side and helped us get
boarding passes. I only hope you have many "David's" that work for
your company. He was the best."David Wilcox, North Carolina, USA, October 2010
"Very impressed by the service"Peter Jenkins, England, October 2010
"The driver's attitude, friendliness and courtesy were exceptional.
We appreciate the fine service provided"Lester & Helen LeMay, Texas, USA, September 2010
"We had a fabulous day with Tefo. In 4 hours he managed to show us
and tell us the most important history of Johannesburg."
Edward Plant & Family, September 2010
"Great driver, safe, made trip very
relaxed. Great conversationalist. Well informed on current events,
economy, history of Africa. Very easy to be with."
Paula & Paul Runze, Minnesota, USA, September 2010